FAQs & Policies

  • How much hair should I use?

    As all bundles are the same weight (3.3oz), the longer bundles have shorter wefts, and the shorter bundles have longer wefts. For a full sew-in, we recommend 3-4 bundles of hair. For lengths over 18”, we recommend ordering 4-5 bundles of hair. If you desire an install with a lot of volume, you will need 4-5 bundles or 4 bundles with a closure. A closure is a great addition to your install, as you will have no leave-out. This is considered a full protective style, and none of your hair will be exposed.

  • Will the hair shed?

    Minimally, no hair is absolutely perfect. We have reinforced machine wefting, to minimize shedding to nearly none. You may see a few strands here or there while detangling or styling, but nothing troubling or excessive. The most effective way to avoid shedding is by sealing the wefts.

  • Can I color my bundles?

    Hair can be dyed & bleached, not no more than 30vol. developer.

    Keep in mind this is natural hair so just like your own, this hair can become dry and brittle or have a change of texture if over-processed.

    If dying your bundles please seek a hair care professional.

  • Do you ship outside of the U.S.?

    The starlit Tresses family cares about our customers & are faithfully working towards servicing the WORLD!

    Unfortunately at this time we aren’t shipping internationally.

  • When should I expect my order to arrive?

    We have a standard 48-72 hour processing time prior to the shipment of all orders. This processing timeframe is subject to change due to sales or holidays.

    Standard shipping for all orders is 5-7 business days for arrival.

  • Refund policy

    PLEASE carefully check all orders before submitting to avoid mistakes.

    NO REFUNDS will be given & NO EXCHANGES will be honored.